Solutions

Get Help Now

Welcome to our Help Center. Find answers to your questions and access helpful resources.

Who whe are

Get Help with HokwePay Features and More

Explore our help topics to learn more about setting up your account, processing payments, our rewards program, and understanding your rental score.

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Account Setup

Learn how to set up your HokwePay account.

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Payment Processing

Discover how payments are processed through HokwePay.

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Rewards Program

Find out about the benefits of our rewards program.

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FAQs

Find answers to common questions about using HokwePay, whether you're a landlord or a tenant.

How do I contact support?

To contact our support team, you can reach out to us through the contact form on our website or by sending an email to support@companyname.com. We strive to respond to all inquiries within 24 hours.

How can I get service assistance?

If you require assistance with our services, please fill out the service inquiry form on our website or send an email to services@companyname.com. Our team will be happy to assist you.

What are the support hours?

Our support team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM EST. Please note that response times may be longer outside of these hours.

Can I request a refund?

Refund requests will be evaluated on a case-by-case basis. Please contact our support team with your request, and we will assist you accordingly.

How do I provide feedback?

We value your feedback! You can share your thoughts, suggestions, or concerns by filling out the feedback form on our website or sending an email to feedback@companyname.com.

Still have questions?

Contact our support team for further assistance.

Contact

Step-by-Step Guides for Using HokwePay

Learn how to make the most of HokwePay with our easy-to-follow guides.

Getting Started

Set up your account, add properties, and start collecting rent seamlessly.

Managing Payments

Track rent payments, send reminders, and easily handle late fees and penalties.

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Support

Contact Support

If you need any assistance or have any questions, please don't hesitate to reach out to us.

Office

123 Sample St, Sydney NSW 2000 AU

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